Terms of service

Terms of Service

Effective Date: 4/24/2026

Welcome to GenJewel Co. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • By using this site, you confirm that you are at least the age of majority in your state or country.
  • You agree not to use our products or services for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Pricing

  • All products are subject to availability.
  • We reserve the right to modify or discontinue products at any time without notice.
  • Prices are subject to change without notice.
  • We make every effort to display product colors and details accurately, but we cannot guarantee exact matches on all screens.

3. Orders & Payments

  • By placing an order, you agree that all information provided is accurate and complete.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payments must be completed before an order is processed and shipped.

4. Shipping

  • Shipping times are estimates and may vary due to external factors.
  • GenJewel Co. is not responsible for delays caused by carriers or customs.
  • Risk of loss transfers to you once the item is delivered to the carrier.

5. Returns & Warranty

  • All products are covered by a 6-month guarantee from the date of delivery.
  • Customers are eligible for a full refund or exchange within this period if issues arise.
  • A prepaid shipping slip will be provided for approved returns or exchanges.
  • Items must not be intentionally damaged or altered.

6. Intellectual Property

  • All content on this site (logos, designs, images, text) is the property of GenJewel Co. and may not be used, reproduced, or distributed without permission.

7. Limitation of Liability

  • GenJewel Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the amount paid for the product.

8. Accuracy of Information

  • We strive to ensure all information on our site is accurate, but errors may occur.
  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.

9. Third-Party Services

  • We may use third-party services (payment processors, shipping carriers).
  • We are not responsible for their policies, actions, or services.

10. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.
  • Continued use of the site after changes are posted constitutes acceptance of those changes.

11. Contact Information

For questions about these Terms of Service, please contact us at:
Email: Genjewelco@gmail.com
Business Name: GenJewel Co.